I purchased Dodger tickets through their website on a Tuesday for a game on Sunday. The tickets were etickets so all they had to do was send me a link. I emailed them oin Wed. They gave me a bogus response that my tickets won't be available 24-48 hours prior to the event. I emailed them on Friday becaus their not open on the weekends???? So Saturday comes along... No email with my tickets... Sunday day of the game... NO EMAIL LINK. I left a voice mail asking for their returns department to call me Monday morning for a full refund.
Monday morning I get a call from a Uberseat rep. I asked him what happened he said "uhhh". I asked to speak to his boss his responds " it's just me." WHAT!?!? Some guy sitting in his room has my credit card info charged me for tickets I never got??? How is this business still around??????????
So I said I need to talk to your customer relations department , he said " it's just me."
HOLY ***. By then I was very frustrated because I couldn't reach through the phone and choke this kid, I said " I'm telling all my friends never to use your service, I'm going on websites to give you a bad review, I'm contacting the better business bureau." Silence.... He says "is that all sir?" I just hung up.
Moral of the story, stick to reputable sites like Ticketmaster & Stubhub. **never use or recommend Uberseat **
Monetary Loss: $50.